Officer Learning

Module 1

Distinguish grievances from complaints, investigate with the 6 W's, and prepare FAR sheets with representative immunity in mind.

28 min read · Self-test quiz

Module 2

Defend members facing discipline, apply just-cause standards, and navigate off-duty conduct and obey-now-grieve-later exceptions.

26 min read · Self-test quiz

Module 3

Apply the Meiorin test, challenge undue hardship claims, and protect medical privacy in return-to-work planning.

30 min read · Self-test quiz

Module 4

Run quorum-aware meetings, write decision-focused minutes, and execute multi-round secret ballot elections.

25 min read · Self-test quiz

Module 5

Maintain double-signature controls, program-prioritized budgets, and trustee-led six-month audits.

28 min read · Self-test quiz

Module 6

Audit systemic barriers, negotiate equity-focused contract language, and design restorative dispute paths.

28 min read · Self-test quiz

Module 7

Map the workplace, climb a legal escalation ladder, and keep work-to-rule inside protected bounds.

32 min read · Self-test quiz

Module 8

Build trial-ready files, write open-door grievances, and lock settlements inside the four corners.

32 min read · Self-test quiz

Module 9

Protect medical privacy, challenge benefit denials, and audit punitive attendance programs.

30 min read · Self-test quiz

Module 10

Use JHSC and LMC as strategic forums by caucusing first, speaking with one voice, and escalating on more than one track.

28 min read · Self-test quiz

Module 11

Reconcile dues reports with signed cards, follow the list-privacy rules of thumb, and keep databases off employer systems.

30 min read · Self-test quiz

Module 12

Design GMM expense policies, treat honoraria as taxable income, and run blind hardship funds with dual signatures.

32 min read · Self-test quiz

Module 13

Build folder architecture, follow retention schedules, and hand over accounts with 2FA and a transition checklist.

30 min read · Self-test quiz

Module 14

Run Day-1 orientations, deliver affinity benefits without sharing lists, and build community unionism alliances.

28 min read · Self-test quiz

Module 15

Officer course: investigate before declining files, write outcomes, meet clocks, and escalate to your staff representative when stakes are high.

32 min read · Self-test quiz

Module 16

Read seniority lists against the CA, trace bumping trees, enforce layoff and recall notice clocks, and flag accommodation collisions.

32 min read · Self-test quiz

Module 17

Audit PDF updates, log actual duties, write Employee Comments, and start a classification or joint job-evaluation file (JJEC in some Ontario college CAs) when the job outgrows the pay band.

20 min read · Self-test quiz